Top margin/header of Docx shifts (asp.net MVC Razor)

Discussions about DocuVieware integration in GdPicture.NET.
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daniele75
Posts: 7
Joined: Thu Mar 07, 2019 4:57 pm

Top margin/header of Docx shifts (asp.net MVC Razor)

Post by daniele75 » Thu Mar 07, 2019 5:18 pm

Hello,

just added the Docuvieware to Asp.net MVC Razor solution, with no problems.

What I'm facing is a strange rendering of docx files. The header shifts down when I open some files by Docuvieware. Take a look to attachments.
Attachments
shiftInDocuvieware.PNG
Shift in Docuvieware
originalInWord.PNG
Original in Word

Kamil
Posts: 3
Joined: Mon Mar 04, 2019 5:33 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by Kamil » Fri Mar 08, 2019 12:18 pm

Hi,

Could you please attach original document to this case? We neeed it for issue replication.

Best regards,
Kamil Dubík

daniele75
Posts: 7
Joined: Thu Mar 07, 2019 4:57 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by daniele75 » Fri Mar 08, 2019 1:11 pm

Hi Kamil,

thanks for your reply. Attached the first page of doc. The problems is replied on other pages too.
Attachments
testDOCX.docx
(611.57 KiB) Downloaded 5 times

Kamil
Posts: 3
Joined: Mon Mar 04, 2019 5:33 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by Kamil » Fri Mar 08, 2019 3:06 pm

Thanks again,

Issue has been reproduced and I have transmitted it right now to the dev-team for further investigations.

Best regards,
Kamil Dubík

daniele75
Posts: 7
Joined: Thu Mar 07, 2019 4:57 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by daniele75 » Fri Mar 08, 2019 3:25 pm

Thanks again!!

daniele75
Posts: 7
Joined: Thu Mar 07, 2019 4:57 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by daniele75 » Thu Mar 21, 2019 11:09 am

Hello, got any feedback from dev team?

Gabriela
Posts: 414
Joined: Wed Nov 22, 2017 9:52 am

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by Gabriela » Thu Mar 21, 2019 2:01 pm

Hi,

The dev-team has just provided me with the ETA for 2-3 weeks. The issue needs quite huge improvements on our side. I will update you immediately when the fix will be available. Thank you for your patience.
Kind regards,

Gabriela
GdPicture Team

daniele75
Posts: 7
Joined: Thu Mar 07, 2019 4:57 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by daniele75 » Thu Mar 21, 2019 2:04 pm

Really thanks for your prompt reply!! I will wait.

Gabriela
Posts: 414
Joined: Wed Nov 22, 2017 9:52 am

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by Gabriela » Mon Apr 08, 2019 7:32 am

Hi,

Just a quick note, that your issue is already solved and the fix will be available in the 14.1.14 release published within a week.
Kind regards,

Gabriela
GdPicture Team

daniele75
Posts: 7
Joined: Thu Mar 07, 2019 4:57 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by daniele75 » Mon Apr 08, 2019 9:58 am

Hi Gabriela,

really thanks for your prompt reply and professional support. I wait for release.

Daniele

Gabriela
Posts: 414
Joined: Wed Nov 22, 2017 9:52 am

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by Gabriela » Tue Apr 09, 2019 8:23 pm

Hi, Daniele,

Thank you for your kind words. The 14.1.14 release is published. Please give it a try and let us know if the issue is solved.
Kind regards,

Gabriela
GdPicture Team

daniele75
Posts: 7
Joined: Thu Mar 07, 2019 4:57 pm

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by daniele75 » Wed Apr 10, 2019 5:43 pm

Hi Gabriela,

rendering now is perfect. I'm facing a problem after first time I view a document. From second I get a System.NullReferenceException. I need to check better the code before opening a thread.

Thanks again!

Daniele

Gabriela
Posts: 414
Joined: Wed Nov 22, 2017 9:52 am

Re: Top margin/header of Docx shifts (asp.net MVC Razor)

Post by Gabriela » Thu Apr 11, 2019 8:38 am

You're welcome, Daniele,

Please let us know if you will run into any issues in the future.
Kind regards,

Gabriela
GdPicture Team

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