Could you reproduce that behavior using our online demo? https://www.docuvieware-demo.com/annotations_demo.aspx
I tried it right now. I created a comment annotation within a PDF document, I saved it and it is properly displayed in Acrobat Reader. However, you cannot interact with those annotations through other products, only using GdPicture.NET based applications.
Yes, you're right. These comments are GdPicture XMP annotations and as such, they are not visible in other viewers as they are not compatible with them. They are only visible using GdPicture.NET based applications as well as all other annotations used within DocuVieware.
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