When trying to save a file, we receive the attached JSON string dump. The DocuVieware API service is not returning any errors so everything seems to be working based on appearances.
- JSONdump.PNG (9.14 KiB) Viewed 1536 times
You should first check you are using our latest release. If the problem persists we will need some more information to understand and eventually replicate it.
With best regards,
We are currently using version 3.1.39. This was a problem that was encountered before we upgraded as well. What information is required to help further diagnose this issue?
Something similar also occurs when we try to print a document.
Who is online
Users browsing this forum: No registered users and 6 guests