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Requested registry access is not allowed

Posted: Thu Apr 05, 2018 11:55 pm
by ElkayEQ
GDViewer.DisplayFromFile is raising this error: "Requested registry access is not allowed." I've never encountered this before nor do I understand how/where it came from.
*Any* assistance would be helpful.

This occurs on my DEV machine and on that same machine is a new installer used to test our TQA version. My fear is the developer who built the installer registered GDPicture during the installation process (I have no clue why they would) and they are quite possibly using a different version than I used to build the application...but this is just me guessing because of the nature of the error.

Kindest regards,

Re: Requested registry access is not allowed

Posted: Sat Apr 07, 2018 6:14 pm
by Loïc
Hello Curtis,

Please check that you are using the latest release. If the problem persists please open a ticket on our helpdesk by providing a standalone application that replicates it. Please also provide a screenshot about the error "Requested registry access is not allowed." in order to know if we are speaking about an unhanded exception of GdPicture or something else.

Kind regards,