License problem after minor update.

Questions about GdPicture.NET license agreement.
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Joslu
Posts: 1
Joined: Mon Jan 21, 2019 12:36 pm

License problem after minor update.

Post by Joslu » Mon Jan 21, 2019 12:47 pm

Hello everybody. I'm a software developer.

I've updated GdPicture v14 from 14.0.43 to 14.1.2. After perform this update, the license is not recognized.

Our team checked that the 'GdPicture.NET Document Imaging SDK Ultimate V14' license is still valid.

Thank you so much in advance.

Jose Luis.
Last edited by Joslu on Mon Jan 21, 2019 1:44 pm, edited 1 time in total.

Gabriela
Posts: 245
Joined: Wed Nov 22, 2017 9:52 am

Re: License problem after minor update.

Post by Gabriela » Mon Jan 21, 2019 1:32 pm

Hi,

May I ask you in such cases, please, to open a ticket on our support platform directly, so our sales team can check your license?
https://www.gdpicture.com/support/getti ... -our-team/
Please attach as many details as you can to describe your problem. Thank you.
Kind regards,

Gabriela
GdPicture Team

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