AccessViolationException

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indxlogic
Posts: 7
Joined: Tue Aug 21, 2012 4:42 pm

AccessViolationException

Post by indxlogic » Thu Mar 22, 2018 6:43 pm

We have deployed several of our sites with a new version of our software. Along with our changes we updated the GdPicture library. One of those sites is having a sporadic issue when loading some documents. The application at this particular site is being accessed via Citrix. The same document that failed will open just fine once the application is restarted. I am attaching some information from the windows event log.

Code: Select all

Application: InDxLocal.Client.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
   at System.Drawing.SafeNativeMethods+Gdip.GdipGetImageWidth(System.Runtime.InteropServices.HandleRef, Int32 ByRef)
   at System.Drawing.SafeNativeMethods+Gdip.GdipGetImageWidth(System.Runtime.InteropServices.HandleRef, Int32 ByRef)
   at System.Drawing.Image.get_Width()
   at GdPicture14.GdViewer+ᜅ.gdpicture_ᜀ(System.Drawing.Bitmap, Double, Double)
   at GdPicture14.GdViewer+ᜅ.gdpicture_ᜅ()
   at GdPicture14.GdViewer+ᜅ.gdpicture_ᜀ(System.Object, System.ComponentModel.DoWorkEventArgs)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(System.Object)
   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr, System.Object[], System.Object, System.Object[] ByRef)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessageSink)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
 
 
+	System

		-	Provider
			[ Name] 	.NET Runtime

		-	EventID	1026
			[ Qualifiers] 	0

			Level	2

			Task	0

			Keywords	0x80000000000000

		-	TimeCreated

			[ SystemTime] 	2018-03-22T11:03:45.000000000Z

			EventRecordID	2196393

			Channel	Application

			Computer	APCITRIX39H.snhmc.org

			Security
	 
-	EventData

			Application: InDxLocal.Client.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException Stack: at System.Drawing.SafeNativeMethods+Gdip.GdipGetImageWidth(System.Runtime.InteropServices.HandleRef, Int32 ByRef) at System.Drawing.SafeNativeMethods+Gdip.GdipGetImageWidth(System.Runtime.InteropServices.HandleRef, Int32 ByRef) at System.Drawing.Image.get_Width() at GdPicture14.GdViewer+ᜅ.gdpicture_ᜀ(System.Drawing.Bitmap, Double, Double) at GdPicture14.GdViewer+ᜅ.gdpicture_ᜅ() at GdPicture14.GdViewer+ᜅ.gdpicture_ᜀ(System.Object, System.ComponentModel.DoWorkEventArgs) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(System.Object) at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr, System.Object[], System.Object, System.Object[] ByRef) at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessageSink) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() 
 
======================================
 
Faulting application name: InDxLocal.Client.exe, version: 10.4.0.6451, time stamp: 0x5a8aeb5d
Faulting module name: gdiplus.dll, version: 6.1.7601.23894, time stamp: 0x599464c9
Exception code: 0xc0000005
Fault offset: 0x0000000000043383
Faulting process id: 0x1c9c
Faulting application start time: 0x01d3c1cd54be66a7
Faulting application path: C:\Program Files (x86)\Indxlogic Client\Client\InDxLocal.Client.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23894_none_145eb2808b8d6928\gdiplus.dll
Report Id: b0e37835-2dc0-11e8-b96f-842b2b77d3b7
 
-	System

		-	Provider
			[ Name] 	Application Error


		-	EventID	1000
			[ Qualifiers] 	0

			Level	2

			Task	100

			Keywords	0x80000000000000

		-	TimeCreated

			[ SystemTime] 	2018-03-22T11:03:46.000000000Z

			EventRecordID	2196394

			Channel	Application

			Computer	APCITRIX39H.snhmc.org

			Security
	 
-	EventData

			InDxLocal.Client.exe

			10.4.0.6451

			5a8aeb5d

			gdiplus.dll

			6.1.7601.23894

			599464c9

			c0000005

			0000000000043383

			1c9c

			01d3c1cd54be66a7

			C:\Program Files (x86)\Indxlogic Client\Client\InDxLocal.Client.exe

			C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23894_none_145eb2808b8d6928\gdiplus.dll

			b0e37835-2dc0-11e8-b96f-842b2b77d3b7
We have not been able to recreate the problem locally. None of the other sites are reporting similar problems.

Also here are the assemblies loaded by our application.

Code: Select all

	Aspose.Pdf, Version=6.3.0.0, Culture=neutral, PublicKeyToken=47b2d0fcacdd3eb6, File version=6.3.0.0
	Aspose.Words, Version=10.6.0.0, Culture=neutral, PublicKeyToken=716fcc553a201e56, File version=10.6.0.0
	CommandLine, Version=1.9.3.34, Culture=neutral, PublicKeyToken=490a9207c15e9e2a, File version=1.9.3.34
	GdPicture.NET.14, Version=14.0.0.37, Culture=neutral, PublicKeyToken=f52a2e60ad468dbb, File version=14.0.0.37
	InDxLogic.Caching, Version=2.0.1.5346, Culture=neutral, PublicKeyToken=null, File version=2.0.1.5346
	InDxLogic.Common, Version=2.0.1.6435, Culture=neutral, PublicKeyToken=null, File version=2.0.1.6435
	InDxLogic.Common.Controls, Version=9.1.1.6429, Culture=neutral, PublicKeyToken=null, File version=9.1.1.6429
	InDxLogic.Crypto, Version=2.0.1.6419, Culture=neutral, PublicKeyToken=null, File version=2.0.1.6419
	InDxLogic.Extraction, Version=2.0.1.6420, Culture=neutral, PublicKeyToken=null, File version=2.0.1.6420
	InDxLogic.Imaging.Common, Version=4.2.0.15960, Culture=neutral, PublicKeyToken=null, File version=4.2.0
	InDxLogic.Imaging.Editor, Version=4.3.0.16037, Culture=neutral, PublicKeyToken=null, File version=4.3.0
	Infragistics4.Shared.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.AppStylistSupport.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.DataVisualization.Shared.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.DataVisualization.UltraDataChart.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.Misc.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.Portable.Core.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.SupportDialogs.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinCalcManager.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinCalcManager.v17.2.FormulaBuilder, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinDataSource.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinDock.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinEditors.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinExplorerBar.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinGrid.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinListView.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinSchedule.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinSpellChecker.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinStatusBar.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinTabControl.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinToolbars.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.UltraWinTree.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	Infragistics4.Win.v17.2, Version=17.2.20172.2006, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb, File version=17.2.20172.2006
	log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=1b44e1d426115821, File version=1.2.10.0
	StructureMap, Version=2.6.1.0, Culture=neutral, PublicKeyToken=e60ad81abae3c223, File version=2.6.1.0000
	Xceed.Compression, Version=3.5.7326.14130, Culture=neutral, PublicKeyToken=ba83ff368b7563c6, File version=3.5.7326.14130
	Xceed.FileSystem, Version=3.5.7326.14130, Culture=neutral, PublicKeyToken=ba83ff368b7563c6, File version=3.5.7326.14130
	Xceed.Zip, Version=3.5.7326.14130, Culture=neutral, PublicKeyToken=ba83ff368b7563c6, File version=3.5.7326.14130
	No .NET manifest: GdPicture.NET.14.barcode.1d.reader.64.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.barcode.1d.reader.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.barcode.dm.reader.64.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.barcode.dm.reader.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.barcode.pdf417.reader.64.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.barcode.pdf417.reader.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.barcode.qr.reader.64.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.barcode.qr.reader.dll, File version=5.0.9.1
	No .NET manifest: GdPicture.NET.14.document.analyzer.64.dll, File version=3.0.0.4
	No .NET manifest: GdPicture.NET.14.document.analyzer.dll, File version=3.0.0.4
	No .NET manifest: GdPicture.NET.14.filters.64.dll, File version=5.0.0.24
	No .NET manifest: GdPicture.NET.14.filters.dll, File version=5.0.0.24
	No .NET manifest: GdPicture.NET.14.image.gdimgplug.64.dll, File version=14.0.0.19
	No .NET manifest: GdPicture.NET.14.image.gdimgplug.dll, File version=14.0.0.19
	No .NET manifest: GdPicture.NET.14.jbig2.encoder.64.dll, File version=2.0.0.0
	No .NET manifest: GdPicture.NET.14.jbig2.encoder.dll, File version=2.0.0.0
	No .NET manifest: GdPicture.NET.14.ocr.tesseract.3.64.dll, File version=2.0.0.11
	No .NET manifest: GdPicture.NET.14.ocr.tesseract.3.dll, File version=2.0.0.11
	No .NET manifest: GdPicture.NET.14.omr.64.dll, File version=4.0.0.1
	No .NET manifest: GdPicture.NET.14.omr.dll, File version=4.0.0.1
	No .NET manifest: GdPicture.NET.14.twain.client.64.dll, File version=8.0.0.6
	No .NET manifest: GdPicture.NET.14.twain.client.dll, File version=8.0.0.6
Any assistance is appreciated.

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