Deskew error on 9080C

Discussions about TWAIN & WIA scanning in GdPicture.NET using GdPictureImaging.
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mp33487
Posts: 54
Joined: Wed May 06, 2009 4:26 am

Deskew error on 9080C

Post by mp33487 » Tue Dec 08, 2009 5:39 am

We scanning with a 9080C scanner and getting an error that says the document is deskewed (-4710). I can't find the error anywere in the documentation for the scanner and/or any TWAIN website. The customer said the last software used didn't generate this error using the same physical scanner. I checked to see if there is something we can turn off int the UI of the twain interface and adjusting the way it handled skew (roller and/or software) didn't make a difference and we got the same error. Any ideas?

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Loïc
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Re: Deskew error on 9080C

Post by Loïc » Tue Dec 08, 2009 9:44 am

Hi Mike,

No idea. This error doesn't come from GdPicture.
I have two DR9080C in my office, we scan thousand pages every day but we never got this kind of message :shock:

Maybe you can try to disable double paper paper double-feed detection ? We already got some troubles with this feature.

Kind regards,

Loïc

mp33487
Posts: 54
Joined: Wed May 06, 2009 4:26 am

Re: Deskew error on 9080C

Post by mp33487 » Tue Dec 08, 2009 4:34 pm

Do you know how to disable that feature on the scanner? I agree, didn't think this was coming from your software at all.

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