Search found 50 matches

by Hugo
Mon Apr 06, 2020 3:24 pm
Forum: Document Viewing
Topic: PDF content is not properly shown.
Replies: 1
Views: 41

Re: PDF content is not properly shown.

Hi Gug82, Thank you for submitting your issue. From what you described your issue could come from anywhere. The first step we'll need to take is to isolate your issue. I suppose when you say "sample" you mean "document viewer" sample. Since we do not possess your input file please try to reproduce t...
by Hugo
Fri Apr 03, 2020 1:19 pm
Forum: OCR & MICR
Topic: Formatted Text Output?
Replies: 3
Views: 109

Re: Formatted Text Output?

Hi Dwg,

Currently this is implemented but improvements can still be made. This is quite complex to implement as it needs to take into count the font style as well as the spaces.

This is currently how our OCR demo can render this. See attachments.

Regards
by Hugo
Tue Mar 31, 2020 4:14 pm
Forum: OCR & MICR
Topic: Formatted Text Output?
Replies: 3
Views: 109

Re: Formatted Text Output?

Hi Dwg, In our latest minor release we have improved text formatting when extracting text after OCR and saving the results as .txt. This feature was greatly improved/implemented a few weeks ago. I suggest you try this. Feel free to provide any document you are having trouble with and we'll take a lo...
by Hugo
Tue Mar 31, 2020 4:04 pm
Forum: PDF
Topic: PDF-A-1b format cannot be produced anymore with v14.1.59 or .60
Replies: 3
Views: 98

Re: PDF-A-1b format cannot be produced anymore with v14.1.59 or .60

Hi EFernkaes,

We have looked into this and you are right in pointing out there is an issue.

We have fixed this for your document and for any other similar documents you may have.

You should not longer experience this issue in our next release which should be out very soon.

Regards,
by Hugo
Tue Mar 31, 2020 3:54 pm
Forum: PDF
Topic: Create a Factur-X conform PDF document
Replies: 5
Views: 1872

Re: Create a Factur-X conform PDF document

Hi Mootez07, What exactly are you having trouble doing? "In order to create this kind of document you will need to embed the XML part to the PDF document using file name specified by the ZUGFeRD or Factur-X specifications. After that you will need to save the file as PDF/A-3 (a,b,u depending on the ...
by Hugo
Tue Mar 31, 2020 3:48 pm
Forum: Image Processing & Document Imaging
Topic: DrawGdPictureImageSkewing Method
Replies: 2
Views: 78

Re: DrawGdPictureImageSkewing Method

Hi Kurt, If you mean you need to deskew and remove black borders from your image you can do so in our software. please use these methods: https://guides.gdpicture.com/content/GdPicture.NET.14~GdPicture14.GdPictureImaging~AutoDeskew.html https://guides.gdpicture.com/content/GdPicture.NET.14~GdPicture...
by Hugo
Wed Mar 25, 2020 5:17 pm
Forum: TWAIN & WIA Acquisition
Topic: Asynchronous TWAIN Scanning Demo is failing
Replies: 3
Views: 95

Re: Asynchronous TWAIN Scanning Demo is failing

Hi there, We are currently on version 14.1.59 as latest version as I am sending this. Sadly we cannot provide indepth support for older versions. This being said, we have managed to reproduce your issue in our latest release. Thank you for your patience. We'll update you in the ticket you have submi...
by Hugo
Mon Mar 16, 2020 3:42 pm
Forum: 2D Barcode Reading & Writing
Topic: To set QR code version
Replies: 1
Views: 533

Re: To set QR code version

Hi Elisacosta, Since you are using GdPicture 12 I cannot accurately answer your issue. This being said, I can see if this still persists in our latest GdPicture 14 version 14.1.57. As of right now I cannot reproduce the issue. Would you be able to provide me with the demo you are using to visualize ...
by Hugo
Mon Mar 16, 2020 3:00 pm
Forum: Image Processing & Document Imaging
Topic: Windows Contrast Design
Replies: 6
Views: 2032

Re: Windows Contrast Design

Hi Ingo, Regarding your issue I have insufficient information to reproduce. I have attempted to reproduce your issue on Windows 10 by toggling all the high contrast settings. https://gyazo.com/87edb2a0a9cb2683921a5467390e30cd I am having no issues whatsoever with loading pages in our GdViewer using ...
by Hugo
Thu Feb 27, 2020 1:26 pm
Forum: Image Processing & Document Imaging
Topic: Windows Contrast Design
Replies: 6
Views: 2032

Re: Windows Contrast Design

Ingo, Thank you for your screenshot. Although this is in german, it seems like you are obtaining this when running your application. Is the issue that you keep getting a black screen viewer instead of the page display? Please be more specific as to what happens when you do this and what happens when...
by Hugo
Wed Feb 26, 2020 2:52 pm
Forum: Image Processing & Document Imaging
Topic: Windows Contrast Design
Replies: 6
Views: 2032

Re: Windows Contrast Design

Hi Ingo, Would you be able to provide a screenshot of what you mean please? If you have placed the GdViewer control in your designer then this will display as a black box when still working in the designer. The black box is replaced with the GdViewer display upon compiling and running the applicatio...
by Hugo
Wed Feb 26, 2020 2:49 pm
Forum: PDF
Topic: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77
Replies: 5
Views: 958

Re: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77

Schalla, I am only able to view the RubberStamp.JPG file you attached to your latest reply. Thank you for more accurately describing the issue. Your code snippets are useful as they allow us to understand what you are doing however they do not allow me to reproduce the issue. A coe project would be ...
by Hugo
Tue Feb 25, 2020 3:27 pm
Forum: PDF
Topic: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77
Replies: 5
Views: 958

Re: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77

Hi Schalla, We have hundreds of minor versions and a new minor version released every 10 days or so. I cannot tell you if this issue was specific to GdPicture V9 or if it is still present in 14.0.77. Every minor update we fix numerous bugs and regularly add new features. This is why it would be best...
by Hugo
Mon Feb 24, 2020 3:12 pm
Forum: PDF
Topic: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77
Replies: 5
Views: 958

Re: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77

Hi there, Thank you for contacting us. Please update to our latest version: https://www.gdpicture.com/download-gdpicture/ (v14.1.54) We can't provide in depth support for outtdated versions as we may have already fixed this issue for our latest release. We appreciate you submitting your code however...
by Hugo
Mon Feb 24, 2020 2:58 pm
Forum: Annotations
Topic: Security Groups and Annotations
Replies: 1
Views: 1664

Re: Security Groups and Annotations

Hi tbrock, We do not have any methods to set an anotation to private or public depending on the user. This being said, you can achieve this fairly easily by using our annotation properties. Feel free to check out our AnnotationManager class. http://guides.gdpicture.com/content/GdPicture.NET.14~GdPic...