Multi-page TIFF missing first or last page

Discussions about document viewing.
Post Reply
mgolland
Posts: 7
Joined: Tue May 10, 2016 10:48 am

Multi-page TIFF missing first or last page

Post by mgolland » Tue May 10, 2016 2:53 pm

Hi, I am using GDPicture 11 to view multipage TIFF files. I have a problem with certain files from specific scanners where the multipage file is being displayed in GDPicture but is always missing the first or last page, and the page count is one short. Windows Photo Viewer and Irfanview both display the correct number of pages. Interestingly, exporting the image back out from Irfanview results in a file that does display correctly in GDPicture.

To diagnose this further, here is the exif metadata of the files that do not display correctly (there are three lots of metadata in here, one for each page):

Code: Select all

Subfile Type                    : Full-resolution Image
Image Width                     : 2481
Image Height                    : 3508
Bits Per Sample                 : 1
Compression                     : T6/Group 4 Fax
Photometric Interpretation      : WhiteIsZero
Strip Offsets                   : 8
Samples Per Pixel               : 1
Rows Per Strip                  : 3508
Strip Byte Counts               : 75058
X Resolution                    : 300
Y Resolution                    : 300
Resolution Unit                 : inches
Subfile Type                    : Full-resolution Image
Image Width                     : 2481
Image Height                    : 3508
Bits Per Sample                 : 1
Compression                     : T6/Group 4 Fax
Photometric Interpretation      : WhiteIsZero
Strip Offsets                   : 75244
Samples Per Pixel               : 1
Rows Per Strip                  : 3508
Strip Byte Counts               : 63894
X Resolution                    : 300
Y Resolution                    : 300
Resolution Unit                 : inches
Subfile Type                    : Full-resolution Image
Image Width                     : 2481
Image Height                    : 3508
Bits Per Sample                 : 1
Compression                     : T6/Group 4 Fax
Photometric Interpretation      : WhiteIsZero
Strip Offsets                   : 139316
Samples Per Pixel               : 1
Rows Per Strip                  : 3508
Strip Byte Counts               : 61241
X Resolution                    : 300
Y Resolution                    : 300
Resolution Unit                 : inches
---- Composite ----
Image Size                      : 2481x3508
Megapixels                      : 8.7
And, for reference, here is the 'fixed' output from Irfanview:

Code: Select all

Image Width                     : 2481
Image Height                    : 3508
Bits Per Sample                 : 1
Compression                     : T6/Group 4 Fax
Photometric Interpretation      : WhiteIsZero
Fill Order                      : Normal
Strip Offsets                   : 8
Orientation                     : Horizontal (normal)
Samples Per Pixel               : 1
Rows Per Strip                  : 3508
Strip Byte Counts               : 75058
X Resolution                    : 300
Y Resolution                    : 300
Planar Configuration            : Chunky
Resolution Unit                 : inches
Page Number                     : 0 1
Image Width                     : 2481
Image Height                    : 3508
Bits Per Sample                 : 1
Compression                     : T6/Group 4 Fax
Photometric Interpretation      : WhiteIsZero
Fill Order                      : Normal
Strip Offsets                   : 75280
Orientation                     : Horizontal (normal)
Samples Per Pixel               : 1
Rows Per Strip                  : 3508
Strip Byte Counts               : 63894
X Resolution                    : 300
Y Resolution                    : 300
Planar Configuration            : Chunky
Resolution Unit                 : inches
Page Number                     : 0 2
Image Width                     : 2481
Image Height                    : 3508
Bits Per Sample                 : 1
Compression                     : T6/Group 4 Fax
Photometric Interpretation      : WhiteIsZero
Fill Order                      : Normal
Strip Offsets                   : 139388
Orientation                     : Horizontal (normal)
Samples Per Pixel               : 1
Rows Per Strip                  : 3508
Strip Byte Counts               : 61241
X Resolution                    : 300
Y Resolution                    : 300
Planar Configuration            : Chunky
Resolution Unit                 : inches
Page Number                     : 0 3
---- Composite ----
Image Size                      : 2481x3508
Megapixels                      : 8.7
Obvious differences are that the 'broken' file has the Subfile Type value set to 'Full-resolution Image' and the Page Number is not.

User avatar
Loïc
Site Admin
Posts: 5581
Joined: Tue Oct 17, 2006 10:48 pm
Location: France
Contact:

Re: Multi-page TIFF missing first or last page

Post by Loïc » Fri May 13, 2016 5:47 pm

Hello,

Could you open a ticket in our helpdesk in order to share such file with us?

Here you go: https://support.orpalis.com

With best regards,

Loïc

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest