Geneirc Error in Print Method

Example requests & Code samples for GdPicture Toolkits.
Post Reply
ksamy
Posts: 15
Joined: Fri Aug 31, 2012 9:34 am

Geneirc Error in Print Method

Post by ksamy » Mon Dec 31, 2012 12:50 pm

Hi,
I am often getting generic error while print the document.

Initially i load the printer settings from DB to GDPicturePDF.
Then i call the print the method in GDPicturePDF.

After i am getting generic error on GDPicturePDF.PrintGetStat() method.

I don't what should be the exact issue?

I am using VS 2010 and C# windows application..


Regards,
K.K.Karuppusamy

User avatar
Loïc
Site Admin
Posts: 5580
Joined: Tue Oct 17, 2006 10:48 pm
Location: France
Contact:

Re: Geneirc Error in Print Method

Post by Loïc » Wed Jan 02, 2013 4:56 pm

Hello,

To investigate such issue we need the input document + a code snippet that reproduces the error.
You can share such materials with our staff by creating a ticket on our helpdesk located here: http://support.gdpicture.com

With best regards,

Loïc

ksamy
Posts: 15
Joined: Fri Aug 31, 2012 9:34 am

Re: Geneirc Error in Print Method

Post by ksamy » Wed Jan 02, 2013 5:00 pm

Now we are using GDPicture 8.5
When post tickets,they asked us to upgrade the GDViewer version to 9,
What should we do?

Regards,
K.K.Karuppusamy

User avatar
Loïc
Site Admin
Posts: 5580
Joined: Tue Oct 17, 2006 10:48 pm
Location: France
Contact:

Re: Geneirc Error in Print Method

Post by Loïc » Wed Jan 02, 2013 5:28 pm

Hello,

We do maintain only the latest major release. You can still share the document with us by providing a code snippet that we will test it with the V9 to provide some insights.
In case you need to get an upgrade offer or to check if you are illegible to a free upgrade, just create a ticket of the "sales upgrade" department of the helpdesk.

Kind regards,

loïc

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest