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Problem reading fax tif.

Support for GdViewer OCX and GdViewer Pro ActiveX/SDK.

Problem reading fax tif.

Postby Rocky » Fri Oct 24, 2008 11:04 pm

The page # 2 of a TIF that I received by FAX is not showing correctly using the demo gdviewer sample.
I was testing the tif splitter demo, and encountered a problem with that page 2.

Other software that I tried have the same problem, but others, like Microsoft Document Imaging,or Windows Picture Fax and Image viewer can.

How can I send you the document privately ? I need a software that can split that tiff correctly.
Rocky
 
Posts: 27
Joined: Mon Jun 30, 2008 10:32 pm

Re: Problem reading fax tif.

Postby Loïc » Sat Oct 25, 2008 1:02 pm

Hi,

Send us this file at esupport (at) gdpicture (dot) com.

Best regards,

Loïc
Loïc Carrère, support team.
www.orpalis.com
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Loïc
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Re: Problem reading fax tif.

Postby Loïc » Sat Oct 25, 2008 6:08 pm

Hi,

I got your file. I've open it successfully with the last GdViewer version.

Just upgrade your edition to the last one.

Best regards,

Loïc
Loïc Carrère, support team.
www.orpalis.com
User avatar
Loïc
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Posts: 4442
Joined: Tue Oct 17, 2006 10:48 pm
Location: France

Re: Problem reading fax tif.

Postby Rocky » Mon Oct 27, 2008 1:05 am

Yes it WORKS !!! Thank you. Awesome support and great software.

(added note)
And I found some images that the Microsoft Fax and Imaging Viewer displays as full black, but that GDPicture Viewer displays correctly.
So your product is really doing the job !
Rocky
 
Posts: 27
Joined: Mon Jun 30, 2008 10:32 pm


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