PrintImageDialog

[heard]

Hi Loic,
As you know, I have been using gdpicture for a long time now and am very happy with your creation. However, I have recently become aware of an issue where I need some help. This may sound strange but here is the issue:

If I have a locally attached printer set as my default Windows printer, no matter which printer I select in PrintImageDialog, it will print to my local (default) printer. On the other hand, if I have a network printer selected as my default printer, PrintImageDialog works fine. That is, I can print to any printer I desire.

I am only using three lines of code:

ID=gdpic.CreateImageFromFile('c:\test.tif')
gdpic.PrintImageDialog
gdpic.CloseImage(ID)

I have verified this happens on three different machines with both usb printers and lpt1 printers and with both W2K and XP Pro and have recently downloaded 5.11.17. Can you please test this on your end? To test, it seems to be important (at least for my environment ) to quit your application entirely before switching the default printer.

Thanks for your help.
Heard

[heard]

Hi Loic,
Can you please respond to this?
Thanks,
Heard

[Loïc]

Hi Heard,

Sorry for the delay.

I've tested on Xp,2000 & Vista 32 without any problem. I have 1 network printer + 3 local printer. I can't print on any printer I want in any default printer configuration.

Could you try to download the latest release ?

Kind regards,

Loïc

[heard]

Hi Loic,
Sorry. That still does not work for me. I downloaded the latest version. It says 5.99012001.
Again, I'm only using 3 lines of code.

imageID=gdpic.CreateImageFromFile('c:\test.tif')
gdpic.PrintImageDialog
gdpic.CloseImage(image_id)

If I have a my local LPT1 printer set as the Windows default, PrintImageDialog ALWAYS prints to this printer even if I choose a network printer. If I set the network printer as the default, everything works fine. This is on my 2000 machine. Do you have any ideas how I might track this down?

Thanks,
Heard

[Loïc]

Hi Heard,

Could you give me the exact value displayed by this code :

Code: Select all

Dim i As Long

For i = 1 To Imaging1.PrintGetPrintersCount
   MsgBox Imaging1.PrintGetPrinterName(i)
Next i

Kind regards,

Loïc

[heard]

Hi Loic,
On this particular machine, PrintGetPrinterCount returns 16 but the name returned by your code is 'Acrobat Distiller' which is actually the first printer. My Windows default printer is HP LaserJet 5 which is printer 11 as listed in the Windows printer folder.

Regards,
Heard

[Loïc]

Heard,

Sorry but I need all the exact names in the same order as displayed by my code. Else I can't investigate more...

Loïc

[heard]

Sorry. Here you go:

1=VSI-FAX Windows Client
2=SnagIt 6
3=SHARP AL-1655CS
4=Microsoft Office Document Image Writer
5=HPLaserJet2200
6=HP LaserJet 5 (this is my Windows default printer and is connected to LPT1)
7=HP LaserJet 2200 Series PCL 6- Tray 2
8=HP LaserJet 2200 Series PCL 6 Tray 3
9=HP LaserJet 1200 Series PCL 5e
10=HP LaserJet 1018
11=GoToMyPC - HP LaserJet 2100
12=Fax
13=docuPrinter
14=Adobe PDF
15=Acrobat PDFWriter
16=Acrobat Distiller

So if I have printer 6 above as my default printer, PrintImageDialog always prints to this printer.

Thanks,
Heard

[Loïc]

Heard,

Unfortunately I can't explain this problem. I think it is a bug generated by your printer driver.

Kind regards,

Loïc

[heard]

Hi Loic,
Thanks for your help. I'm not sure what to say about this. I have verified this same issue on 2 different machines here at my office and 1 machine at a client site. The only thing common between us is the docuPrinter. Maybe that is doing something, but I tried deleting it on this machine with no luck. I'll try to gather some more information but if anyone else on this forum has experienced this, I would sure like to hear about it.

Thanks again,
Heard

[Loïc]

Heard,

This night I was thinking & thinking about your problem. And I would like to try something else with you.
If you have few time, write us to esupport(at)gdpicture(dot)com to get a special release which will tell us more about this issue.

Kind regards,

Loïc

[heard]

Done!
Thank you Loic!

Heard