Citrix twain log error

[mabdullah]

scanning through citrix is not working and giving the following error

can not open default source , twain stste is 3


below is the log

Code: Select all

#GdTwain Log Start. Version: 645

RC:   TWRC_SUCCESS
CC:   TWCC_SUCCESS
State: 1
-------------------
GetValidHwnd: Creating Proxy window.
RC:   TWRC_SUCCESS
CC:   TWCC_SUCCESS
State: 1
-------------------
Start: OpenSourceManager.
RC:   TWRC_SUCCESS
CC:   TWCC_SUCCESS
State: 1
-------------------
DSM library loaded: C:\Windows\twain_32.dll
RC:   TWRC_SUCCESS
CC:   TWCC_SUCCESS
State: 1
-------------------
Entry point of the DSM found.
RC:   TWRC_SUCCESS
CC:   TWCC_SUCCESS
State: 1
-------------------
End: OpenSourceManager.
RC:   TWRC_SUCCESS
CC:   TWCC_SUCCESS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   TWRC_SUCCESS
CC:   TWCC_SUCCESS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_SUCCESS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
Start: OpenDefaultSource.
RC:   
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: Start Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
GDTWAIN_Mgr: End Getting DAT_STATUS
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3
-------------------
End: OpenDefaultSource.
RC:   TWRC_FAILURE
CC:   TWCC_NODS
State: 3


[Loïc]

Hi,

Any TWAIN driver is installed for the current user.
So you probably have to install the driver under the user session you are using.

Kind regards,

Loïc

[mabdullah]

Hi,

Any TWAIN driver is installed for the current user.
So you probably have to install the driver under the user session you are using.

Kind regards,

Loïc

it's still not working and gives me the same error "can't open default source , twain state is 3"
and cannot execute the opendefaultsource method
And i put gdtwain.dll and all dll files in the home folder and on c\windows and also on the server but it's still not working

any help!!

[Loïc]

Hi,

Unfortunately I can't give more help. The fact is the Twain Data Source manager which is a part of your Operating System is not able to access your installed TWAIN driver. It is probably a security reason that I can't handle for you.

Kind regards,

Loïc